One Stop logo

Contact Us

Customer Service

Toll Free Phone: 800-968-7550
Toll Free Fax: 800-968-7560

Local Phone: 616-784-5400
Local Fax: 616-784-1814

Business Hours
(Eastern Standard Time)

Customer Service:
Temporary Hours:
8:00am - 6:30pm EST Monday - Friday
Standard Hours:
8:00am - 8:00pm EST Monday - Friday

Showroom/Customer Pick Up
Summer Hours: (April 1 - December 23)
8:00am - 6:00pm Monday - Friday
Winter Hours: (December 24 - March 31)
8:00am - 5:30pm Monday - Friday

E-Mail Contacts

Customer Service Department
[email protected]
Marketing Department
[email protected]
Human Resources
[email protected]


Credit, Invoices, Statements

Toll Free Phone: 800-247-8634 Press #6 (Brings you to the front desk)
Local Phone: 616-784-0404
Fax: 877-968-3692

Corporate Headquarters/
Distribution Center

One Stop
2686 Northridge Dr NW
Grand Rapids, MI 49544

Direct Access

If you are a VIP Customer or know a specific
contact’s extension:
Toll Free Phone: 800-247-8634

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